Hotline, on-/off-site support, inhouse trainings and much more
FAUSER AG develoment and support staff have long lasting experience in support of data information and computer based manufacturing systems. Our technicians understand the complexity and detail of systems solutions, and deliver premium support for your money.
Our continuous service and support agreements are offered at the lowest cost in the industry. This protects JOBDISPO® customers initial investment and delivers a fixed minimum cost for day to day service as well as providing protection against obsolescence with free annual upgrades.
We can provide detailed consultation and can configure our software and scripts to meet specific customer needs, including database connectivity and system customization. We understand your needs for productivity gains and cost control, and can provide a system solution to meet your specific needs.
When your production depends on a software system it is important that you can rely on your supplier. All JOBDISPO® solutions include technical support with:
- Priority telephone support
- An Engineer on site if required
- Free Software upgrades
- Free Access to software updates via web
- Continuous Service Agreement (CSA) for ongoing support and to protect your investment